Datavard HeatMap™: SAP User Behavior Analytics

West Chester, September 21st, 2016 – Most web-applications utilize user behavior intelligence as a source to identify optimization potential. However, these types of analysis are often not available for business applications such as SAP. Datavard HeatMap™ enables SAP customers to track user behavior for data and objects in running systems. This insight supports continuous optimization of data governance, user behavior and user engagement, as well as system performance. The tool analyses BW as well as ERP systems.

“Process analytics is a standard tool in every department, but is rarely utilized in SAP IT operations”, reveals Gregor Stoeckler, CEO Datavard. “With Datavard HeatMap™ SAP customers can tap into the potential of usage statistics and Datavard developed metrics to optimize their SAP system operations. An excellent example is usage of time-slice (month or year) data. In this digital age our customers are very focused on leveraging the potential of separating important from unimportant data which is critical for their business success.” Companies likes BASF, Nestlé, Randstad and Trumpf already successfully utilize Datavard HeatMap™.

Thanks to 30 predefined benchmarks Datavard HeatMap™ recognizes potential for improvement and inefficiencies in data management, performance tuning, application retirement, testing, compliance and security. This tool was developed in close cooperation with Randstad. “Datavard HeatMap™ is unique. We generate a lot more inside information about our system without actually asking a single user. With this insight the most important pain points are easy to spot and fix”, explains Andreas Foerger, Netweaver Solution Architect at Randstad.

Another customer example who used HeatMap™ for performance tuning very successfully shows how far the optimization potential can actually go. A large German bank was able to utilize the usage analysis to identify slow reports, accumulating over 1000 hours of waiting time per day. Test management can also profit from Datavard HeatMap™. A leading supplier of consumer goods identified the 500 top inquiries and thereby was able to reduce testing by 320 hours per SAP Support Package thanks to the usage statistics analysis.

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About Datavard

Datavard is an international provider of SAP solutions in the areas of analytics, data management and system operation. International businesses, including Fortune 500 companies like Allianz, BASF and Nestlé as well as SMEs, choose Datavard as a reliable and innovative partner for optimizing business intelligence analytics, data management, system management and operations, test automation, system landscape optimization (SLO) and SAP HANA implementations.

The privately held company was founded in 1998 and is one of the fastest-growing technology companies. Datavard is based in Heidelberg, Germany with subsidiaries across EMEA and the USA. Further information can be found at or on social media at Twitter, LinkedIn and our Expert Blog.


Media Contact

Datavard Inc.
Thomas Iseler
200 West Gay Street
West Chester, PA 19380 USA
Phone: 415 359 6099

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